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International Relocation

We at PUMYANG understand that moving your home abroad is one of the most stressful experiences in your life. An international relocation is a big adjustment. We are committed to minimize this stress to make your international move, hassle free and successful for you and your family. Following are our detailed operating procedures to take your stress off when you decide to move with Raffles movers.

International move Pre- move survey
PUMYANG professionally trained moving coordinator meet you and discuss all about your move, assess the volume of the shipment to be internationally moved, evaluate your packing requirements and explain our methods to protect your belongings, as well as provide all relevant information for your international move shipping (routing, transit time), insurance, requirement of documents, billing, customs formalities, and attend to your concerns and specific needs of your relocation.

International Move Proposal
Upon completion of the pre-move survey, we will prepare and submit an obligation free comprehensive proposal without any hidden costs as per your moving requirements. This will include detailed information about the services we provide at origin and destination, transit time to the destination port, estimated days for custom clearance, customs procedures and forms and any other related information.

International Move Packing
All your personal and household effects for the move will be packed at your residence by our professionally trained and experienced packing crew under the supervision of an English speaking crew leader. PUMYANG will only be using the finest quality and standardized packing materials, which include bubble wrap, newsprint paper, kraft paper, tissue paper, corrugated rolls, cushion pads, card board sheets, various sizes of reinforced cartons, hanging wardrobe cartons, etc. Selected fragile items are packed in to customized crates for safe transit. All your packed household and personal effects for international shipment will be directly loaded in to containers or wooden lift vans for shipment or as previously agreed.

Short & Long term Storage
If and for any reasons your packed shipment are needed to be stored for transit or long term storage, it will be kept in PUMYANG well maintained, modern, clean, pest controlled ,fire protected and secured warehouse with high levels of security. If the storage shipments are needed to be stored for an extended period of time, it will be kept in a specially allotted and less active section of the warehouse. See our storage and warehousing section for more information on this.

Export Documentation & Shipping
PUMYANG will prepare all necessary export documentations and coordinate customs formalities required for your international move. We select to use only reputable airlines and shipping lines for air and sea freight of your shipment. Here safe routings and cost efficiency are our objectives.

Destination Delivery
PUMYANG have an extensive network of carefully selected agents as our moving partners worldwide. They will be responsible for the customs clearance, delivery and unpacking of your shipments as per service terms mentioned in our moving proposal.

Procedure of In/Out Bound

  • STEP 1. Consulting / packing transporttation cover insurance -Consulting with the expert -Packing the house hold goods -Transport to port of departure -Cover insurance the goods
  • STEP 2. On borad the ship or air
  • STEP 3. Arrival at port unload Inform the customer of arrival date and clearance procedure.
  • STEP 4. Bring into the custorms / Storage -A bonded trucking to incheon, busan the custorms -Stand by for clearance.
  • STEP 5. Clearance / Delivery -Clearance with requested documentas copy of passport, Descrip tions of Declared Items etc -Delivery the goods to house
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